|
|
|
Apply a Consumer-Centric Approach
By Carla Cooper
Organics. Our aging population. Sustainability. Online group buying. Nostalgia for retro brands. Rising obesity. These are just a handful of the trends that appear in the news every day in our hyper-connected, 24/7 world.
'These days, it takes a total-store approach to stand out from the competition.' For a recent project, our consumer insights and marketing teams identified a list of more than 70 relevant consumer trends. They all represented potential retail sales opportunities, but the question was, "Which ones would deliver the most results where it counts: at the cash register?" Take a consumer-centric approach
For example, it's not enough to know that consumers overall are concerned about health and wellness. To make informed decisions, you need to identify what that really means for the people who shop at your store. Are they motivated by childhood nutrition needs? Are weight and obesity issues big factors in how they buy? Or is a focus on fitness what they really look for? The right answers, informed by the right data, will lead to more effective product innovation as well as a better overall brand strategy. A total-store approach
The most successful retailers use private brands not only to drive margin, but also to provide a clear point of difference throughout the store. Trends can be applied in the same way. By executing consumer trends at a banner level, you can help establish a store as a preferred destination for customers. It also can help establish your company's reputation as a leader by highlighting trends that directly connect with your consumers. In a world that sometimes seems to move at the speed of light, retailers need to become more sophisticated in the way they make decisions about private brands. By looking at emerging trends with a consumer-centric approach – one that factors in the underlying motivators and needs of people who shop your stores – you will be one step closer to building brands just like the national brands do: with your targeted consumers at the heart of the conversation. Carla Cooper is CEO of Daymon Worldwide, a Stamford, Conn.-based private brand development and retail marketing services company. Her 30 years of experience in the consumer packaged goods industry includes leadership positions with such iconic global brands as Pepsi, Quaker, Tropicana, Gatorade, Coca-Cola, Procter & Gamble and Kellogg. For more information, contact info@daymon.com. |
|
|||||||
![]() 570 Lake Cook Rd, Suite 310 Deerfield IL 60015 Ph: 224-632-8200 Fax: 224-632-8266 Privacy Policy |
Convenience Store News CSNews for the Single Store Owner Progressive Grocer Progressive Grocer's Store Brands The Gourmet Retailer Retail Leader Marketing Guidebook Directory of Convenience Stores |
Hispanic Retail 360 |
| © 2012 Stagnito Media. All rights reserved. | ||